In the Digital Century, unlike the preceding American Century, the largest corporations are not admired as sources of jobs, can-do-ism, and tangible goods that might enrich and empower all. They’re seen instead as impenetrable black boxes where our most intimate personal secrets are bought and sold to further fatten a shadowy Über-class of obscene wealth and privilege trading behind velvet ropes in elite cryptocurrencies.
~ Frank Rich via New York Magazine
With email, mobile applications, the web in general, and sites such as Facebook, Google, Wikipedia, Netflix, YouTube, and Twitter, we’ve created the most massively connected groups the world has ever known. In all these cases, computers are not doing much “intelligent” processing; they are primarily transferring information created by humans to other humans.
~ Thomas W. Malone via MIT Sloan Management Review