In modern office life, our efforts rarely generate an immediate reward. When we answer an e-mail or attend a meeting, we’re typically advancing, in fits and starts, long-term projects that may be weeks or months away from completion. The modern knowledge worker also tends to juggle many different objectives at the same time, moving rapidly back and forth between them throughout the day.
~ Cal Newport via The New Yorker

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The battle for telecommuting is a proxy for a deeper unrest. If employees lose remote work, the last highly visible, virus-prompted workplace experiment, the window for future transformation might slam shut. The tragedy of this moment, however, is how this reform movement lacks good ideas about what else to demand.
~ Cal Newport via The New Yorker

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Here’s my proposal: Declare that the days spent working remotely will be dedicated completely to actual uninterrupted work. No meetings, no email, and no chat. Each team should follow the same schedule, saving conversations about work for when everyone is in the office together.
~ Cal Newport via The Atlantic

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The problem with overstuffed to-do lists isn’t just the total time required to execute their contents, but the fact that each new commitment generates its own ongoing administrative demands—emails, chats, check-in calls, “quick” meetings. That’s the overhead tax. Before long, knowledge workers find themselves spending the bulk of their time talking about work instead of actually doing it.
~ Cal Newport via The Atlantic

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Full in-boxes and endless meetings are not intrinsic parts of office work in a digital world; they’re instead a response to an unexpected crisis that subsequently spiralled out of control. The turmoil in knowledge work following the arrival of the pandemic showed the unsustainability of this state of affairs.
~ Cal Newport via The New Yorker

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The bottom line is that the abrupt rise in digital interaction following the arrival of the pandemic made knowledge work more tedious and exhausting, helping to fuel the waves of disruption that have followed. If we accept this interpretation of events, however, we must also accept the necessity of continuing to seek change. So long as these new and excessive levels of digital communication persist, more haphazard upheavals will inevitably follow.
~ Cal Newport via The New Yorker

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To be sure, knowledge work does often require high levels of education and skill, but in recent years we’ve increasingly drowned the application of such talents in a deluge of distraction. We can blame this, in part, on the rise of low-friction digital communication tools like e-mail and chat. Office collaboration now takes place largely through a frenzy of back-and-forth, ad-hoc messaging, punctuated by meetings.The satisfactions of skilled labor are unavoidably diluted when you can only dedicate partial attention to your efforts.
~ Cal Newport via The New Yorker

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Faced with a growing number of chores, you push what you can onto other people’s plate, and they respond in kind. The result is an onslaught of ad hoc assignments, whipsawing across inboxes and chat channels, that culminates in a shared state of permanent overload.
~ Cal Newport via The Atlantic

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Since well before the pandemic, we’ve lived in a world of low-friction digital communication, where passing an obligation to someone else is extremely easy.
~ Cal Newport via The Atlantic

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