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When it was born, it was a paper atlas in living form, with no pages to turn. Instead of online mapping leader MapQuest’s printable list of directions, navigation routes were overlaid on top of the map itself. And Google Maps loaded map tiles in a Web browser without any special software so you could explore the world without refreshing, a technical feat that had never been seen before.
~ Liz Gannes

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Most people define learning too narrowly as mere “problem-solving”, so they focus on identifying and correcting errors in the external environment. Solving problems is important. But if learning is to persist, managers and employees must also look inward. The need to reflect critically on their own behaviour, identify the ways they often inadvertently contribute to the organisation’s problems, and then change how they act.
~ Chris Argyris

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